Welcome to FAQ’s

A: LCC Show & TV Promotions Ltd is a London-based company that has been featuring popular and innovative kitchen, household, and beauty products in the UK for over twenty-five years.

We represent several companies from around the world and promote their products at most of the UK fairs, food shows and home and garden exhibitions.

Berghoff GB is a fully owned subsidiary of LCC & TV Promotions and is proud to be the exclusive UK distributor of Berghoff Eurocast Professional Cookware, that originates from Belgium and is sold worldwide.

Why not come to any of the major food shows at Olympia and the NEC to see the live demonstration.

A:  Whilst BergHOFF GB Eurocast Pots and Pans can be washed in a dishwasher we do not recommend that action We do not recommend using the dishwasher as the chemicals are not good for the ceramic and titanium finish.

We suggest you never put any type of non-stick cookware in the dishwasher as eventually a layer of chemicals will begin to form on top of the surface and you will start to cook on those chemicals rather than on the surface of the pan that you have paid for.

Just rinse with soapy water or wipe out with a damp cloth for best cleaning results as seen in the demonstration video.

Unfortunately putting the pans in the dishwasher automatically nullifies your manufacturers warranty so please use our recommendation.

A: Most cetainly!  All Eurocast pans are designed to work on induction hobs without any issues.  They are also designed to work in ovens and most types of hob which include electric, gas, arga, halogen and vitro ceramic as well as many, many more…

A: We have written a complete overview of how to care best for your Eurocast Professional Series pans and you can read it by clicking right HERE

A:  The handle is very easy to remove and replace – just unscrew the handle and lift out.

There is a video HERE with a demonstration if you are finding it hard please take a look there.

A:  As lids are made of glass we are unable to guarantee the lids of the saucepans.

Even this toughened glass is obviously a substance that will break if it falls onto a hard tiled floor or something similar.

However we have made buying new lids as inexpensive and as easy as possible from our website should yours break. Follow this link HERE

A:  Simple click  HERE and it will take you to the warranty sign in page.

A:  Firstly we would like to thank you for purchasing the Eurocast Professional Series of Cookware and we are positive you have many years of healthy fat free and successful cooking from them.

If you have registered your purchase warranty and are still within 5 years of your purchase date and you meet the warranty conditions then contact us immediately by email admin@londonchina.co.uk advising us the the style of pan, its size and where it was purchased and we will contact you within 2 working days.

A: The way to measure for a new glass lid is across the diameter of the pan from inside lip to inside lip.

A: All the handles are detachable on all the pots and pans except…. the 24cm Pancake pan and the 32cm pancake pan.

A: Yes glass lids can go in the oven up to 200 degress