The cookware should be hand washed in hot, soapy water, you will find that food deposits, fats and oils will easily lift, making harsh dishwasher use unnecessary. After each wash up, ensure you rinse thoroughly, and dry with a soft cloth.
Your BergHOFF cookware will give excellent results if cleaned thoroughly after each use. However, if you find from time to time that you have stubborn or burnt on food residue or sticky sauces, or oils that require more attention, we would simply recommend a good soak in hot soapy water, and the use of a kitchen sponge of the light/dark green variety that can be gently applied to areas where soaking is not proving effective. On no account use any kind of hard scourer, or anything like wire-wool, that has an abrasive surface which will scratch the non-stick.
Utensils: Only wooden, plastic, rubber or silicone utensils should be used on the non-stick surface of the cookware, as use with anything sharp which may scratch or gouge the surface will void the 5 year warranty.
Attaching/detaching the removable handle: Although this is a fairly straightforward procedure, you may wish to visit our website www.berghoffgb.com where there is a ‘live’ demonstration on how to attach the handle, for your convenience
Five Year Warranty: BergHOFF provide a 5 year warranty for their cookware against a manufacturer’s fault to the non-stick surface, but notwithstanding that, the cookware should also be used in accordance with the use and care instructions provided above.
Exclusions of Warranty: Damage arising from neglect, abuse, misuse, unnecessary over-heating, dishwasher use, metal/abrasive utensil or cleaners – either intentionally or inadvertently, and long standing normal wear and tear. Being made of glass, the glass lids are not covered by any warranty, as in any situation they can be accidentally dropped, knocked or smashed, but it should be noted that the metal knob will get hot to the touch during hob or oven cooking and should always be removed using oven gloves.
Warranty does not apply to damage caused by commercial use, abuse, misuse or altering product. Over time, surface imperfections may appear. This is considered normal wear and tear. It will not affect the performance of the cookware.
This warranty is in lieu of all other warranties. All pans are oven proof to 260c/500f. The glass lids are oven-proof to 200c. To complete your warranty please return this slip filling in all the details required or log on to www.berghoffgb.com where under BergHOFF products you will see the drop down warranty activation.For full terms and conditions please visit www.berghoffgb.com